After passing the eligibility process, the point which says season, 2024, all seasons, etc., how do we select?
There is nothing that one needs to do on the system as it automatically populates by itself.
Where in Johannesburg regarding our application do I get help?
You can use the contact details on the website to reach out to someone who can assist you.
I started the eligibility application for Multi-Year. I need to change. How do I do that?
Delete the one you had created and start again.
How do I reset my password?
If you forget your password, the login section of the grants system contains a "forgot your password" link where applicants can reset their password.
Can I log in via more than one internet window?
No, we encourage you to log in via only one internet window to avoid the risk of losing content that has already been uploaded.
Can I stay logged in and be inactive for long periods of time?
The system will automatically log you out after a period of inactivity, such as being logged in for over an hour without using the system.
Which internet browser should I use for online aplications?
The system will function on Internet Explorer, Firefox, and Google Chrome. For the fastest experience, it is recommended to use Google Chrome or Firefox.